Shipping policy

Shipping Policy

Thank you for shopping with XHADE. Please review the shipping information below before placing an order.

---

Pre-Orders

Items marked as pre-order are produced after the preorder window closes.
Estimated shipping timelines are provided on the product page and in your order confirmation email.

Please allow 4–6 weeks for production before your order ships. This timeframe is an estimate and may vary slightly.

---

Domestic Shipping (United States)

Domestic orders are shipped using USPS services. Shipping rates are calculated at checkout based on package weight and destination.

Once your order ships, you will receive a shipping confirmation email with tracking information.

---

International Shipping

International orders are shipped via DHL Express. Shipping rates are calculated at checkout.

International customers are responsible for any customs duties, import taxes, or fees imposed by their country. These charges are not included in the purchase price or shipping cost.

---

Processing & Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other factors outside our control.

---

Address Accuracy

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.

---

Contact

If you have questions about shipping or your order, please contact us at:
xhadebrand@gmail.com